Knowledge Base

Clients & Curricula

• Adding Phase Changes to a Program or Target
• Adding Attachments
• External Care Team
• Curriculum Filters
• Configuring Prompt Fading on Programs
• Reorder Targets: Drag and Drop

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Sessions

• Adding in Observations on the Post Session Timeline
• Connecting to a Recording Device
• Scheduling a Session
• Session Prep Notes & Reminders
• Canceling A Session
• Claiming a Session (Recording Data from Two Devices)

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Session Notes

• How do I change the address or billing information on a Session Note?
• Documentation Sessions (Supervisor Session Notes)

Documents & Reports

• Adding a Page Break to Documents
• How do I create or edit documents?

Guardian Access

• What can guardians do in the Guardian Portal?
• How do I provide access to the Guardian Portal for client guardians?

Administration

• Adding or Changing User Role and Access Level
• Managing User Roles and Access

FAQs

• Is your Twyll out of date?
• Can I manually update the status of a target?
• Why can’t I save my new rule?
• How do I submit a support request?
• How do I reset my password?
• Why can't I drag and drop targets?

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